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F&B Business Unit Manager

Pulse Services Group is seeking an experienced F&B Business Unit Manager to lead, develop, and scale food and beverage operations across our venues and events. This is a senior role for a commercially minded hospitality leader who can build high-performing teams, optimize operations, and deliver exceptional guest experiences while driving sustainable growth and profitability.

Role Overview

What you'll do:

Key Responsibilities:

F&B Operations & Strategy

• Lead and oversee all Food & Beverage operations across our venues

• Develop and execute business strategies to enhance guest experience, operational efficiency, and profitability

• Ensure all F&B concepts, menus, and service standards align with Pulse Services’ premium positioning

Operational Excellence

• Oversee daily operations, including kitchen performance, service flow, inventory, and supplier coordination

• Establish and optimize operational processes, quality standards, and compliance procedures

• Ensure full compliance with health, safety, and hygiene regulations

Team Leadership

• Build, lead, and inspire multidisciplinary F&B teams across venues

• Assign responsibilities, monitor performance, and foster a culture of accountability and continuous improvement

• Support recruitment, training, and professional development of F&B staff and management

Financial & Budget Management

• Develop and manage budgets, forecasts, and cost-control systems

• Monitor KPIs, margins, and revenue performance across all F&B units

• Negotiate contracts with suppliers and partners to maximize quality and commercial value

Commercial Development

• Identify growth opportunities, new concepts, partnerships, and revenue streams

• Collaborate with marketing, events, and venue teams to create innovative F&B offerings and experiences

• Drive upselling strategies and premium service development

Stakeholder & Partner Engagement

• Work closely with venue leadership, internal departments, and external partners

• Maintain strong relationships with suppliers, brand partners, and hospitality collaborators

• Ensure high levels of guest satisfaction and brand consistency

Performance Analysis & Optimization

• Analyze operational and financial performance, guest feedback, and market trends

• Prepare performance reports and present strategic recommendations

• Lead continuous improvement initiatives across all F&B operations

Who you are:

Key Skills and Qualifications:

• Proven experience in senior Food & Beverage, hospitality, or multi-venue operations management

• Strong commercial mindset with demonstrated financial and operational leadership

• Excellent leadership, communication, and negotiation skills

• Solid experience in budgeting, cost control, and performance management

• Deep understanding of service excellence, guest experience, and premium hospitality standards

• Ability to manage complex operations, prioritize effectively, and perform under pressure

• High level of organizational and problem-solving ability

• Degree in Hospitality Management, Business Administration, or a related field is preferred

Kindly submit your application via email at info@pulse-services.gr to join our team.